Privacy Policy

1. Who We Are REVO

Cleaning provides professional specialist cleaning and restoration services across Oxfordshire and surrounding areas. If you have any questions regarding this Privacy Policy or how your information is handled, please contact us using the details provided on our Contact page.

2. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

• Name
• Telephone number
• Email address
• Property address (where applicable)
• Details relating to your enquiry

Information You Choose to Provide

You may also voluntarily send:

• Photographs of the property
• Videos
• Supporting documents
• Additional information required to prepare a quotation

3. How We Use Your Information

We use your information to:

• Respond to your enquiries.
• Provide quotations.
• Arrange specialist cleaning services.
• Communicate regarding appointments.
• Improve our customer service.
• Meet legal and regulatory obligations.
• Maintain the security of our business.

We only collect information that is necessary to provide our services.

4. Legal Basis for Processing

We process personal information under one or more of the following lawful bases under the UK General Data Protection Regulation (UK GDPR):

• Your consent.
• Performance of a contract.
• Legitimate business interests.
• Compliance with legal obligations.

5. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

While no online system can guarantee complete security, we continually seek to protect the information entrusted to us.

6. Sharing Your Information

We do not sell your personal information.

We may share information only where necessary with trusted third parties, including:

• IT and website service providers
• Professional advisers
• Insurance providers (where relevant)
• Legal or regulatory authorities where required by law

All third parties are expected to handle personal information securely and in accordance with applicable data protection laws.

7. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our website.

For more information, please refer to our Cookie Policy.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to enquiries.
• Deliver our services.
• Meet legal obligations.
• Resolve disputes.
• Maintain business records.

Information that is no longer required is securely deleted.

9. Your Rights

Under UK data protection legislation, you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where appropriate.
• Object to certain processing activities.
• Request restriction of processing.
• Request transfer of your personal information where applicable.
• Withdraw consent where consent has been relied upon.

To exercise any of these rights, please contact us.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.

The latest version will always be available on this website.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

REVO Cleaning

Specialist Cleaning. Fast Response.

Serving Oxfordshire & Surrounding Areas.